PETERS MAY LLP is a limited liability partnership registered in England and Wales with registered number OC423243 and has its registered office at Green Park House, 15 Stratton Street, Mayfair, London, United Kingdom W1J 8LQ.
We are authorised and regulated by the Solicitors Regulation Authority of England and Wales (the “SRA”) with registered number 650960.
The rules and principles governing solicitors’ conduct are available at www.sra.org.uk/solicitors/handbook/code/content.page
A list of the members may be inspected at the registered office. The members are Juliette Peters and Jessica May and they are both Solicitors of the Senior Courts of England and Wales.
The Firm’s VAT number is 302742634.
By accessing and continuing to use this site, you agree and acknowledge that you do so upon these terms. The “Firm”, “we”, “us” and “ours” means PETERS MAY LLP.
“Partner” or “Partners” means a member or members of PETERS MAY LLP or an employee or consultant with equivalent standing and qualifications.
We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided then you should inform us immediately, so that we can do our best to resolve the problem.
In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints' procedure [here].
Making a complaint will not affect how we handle your case.
The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic.
You can raise your concerns with the Solicitors Regulation Authority
WHAT TO DO IF WE CANNOT RESOLVE YOUR COMPLAINT
The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.
Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:
Within six months of receiving a final response to your complaint
- No more than six years from the date of act/omission;
- No more than three years from when you should reasonably have known there was cause for complaint.
If you would like more information about the Legal Ombudsman, please contact them.
Call: 0300 555 0333 between 9am to 5pm.
Legal Ombudsman PO Box 6806, Wolverhampton, WV1 9WJ
Professional Indemnity Insurance
In accordance with the Provision of Services Regulations 2009, details of our compulsory professional indemnity insurance are as follows. Our insurers are Travelers Insurance Company Ltd. They can be contacted at One Creechurch Place, London EC3A 5AF, telephone number 020 3207 6000 and their website is www.travelers.co.uk
. Our insurance cover extends to our acts or omissions wherever in the world they occur.
The Firm is not authorised under the Financial Services and Markets Act 2000, but we are able in certain circumstances to offer a limited range of investment services to clients because we are members of the Law Society and authorised and regulated by the SRA. We can provide these investment services if they are an incidental part of the professional services we have been engaged to provide.
Anti-Bribery and Corruption
We have in place anti-bribery and anti-corruption policies and procedures which apply to all of our partners and staff and to those who otherwise work or undertake business on our behalf wherever they are situated. Our policies prohibit their engaging in corrupt activity in any part of the world and require them to report any occasion on which they are invited, or suspect that others have been invited to act corruptly. They also provide guidance as to gifts and hospitality. We expect our clients to have in place similar policies and procedures appropriate to their business.
It is increasingly common for cyber-criminals to use intercepted emails to divert funds into their own accounts. We will not change our bank details, so please do not make payment to an alternative bank or bank account even if asked to do so in an email that appears to have been sent by someone at the Firm.
If you receive an email informing you that our bank account details have changed, please contact firstname.lastname@example.org
as soon as possible.
For further guidance on recognising and reporting scams, please visit www.sra.org.uk/consumers/problems/fraud-dishonesty.page.
PETERS MAY LLP makes no representations, warranties or guarantees of any kind in respect of any information on this website. To the maximum amount permitted by law, we expressly exclude liability for all representations, warranties, obligations and liabilities arising out of or in connection with the information on this website. All information on this website is general information only and is correct at the time of writing. It is not intended to constitute legal advice. If you need legal advice, please do not hesitate to contact us at email@example.com
All information on this website belongs to PETERS MAY LLP. You may print or download extracts of the information for your personal review, and you may copy the information to third parties on the terms that we are acknowledged as the source, the text is not altered in any way and the attention of the recipients is drawn to these terms. All other use and copying of the contents of this site, whether directly or by means of a hypertext link, is prohibited unless the prior written consent of a partner of the Firm is obtained.
A copy of our interest policy is attached [here]